Privacy: what we keep, and why.

If you call a business that uses us, or our demo number

• Who answers. Vinny, an AI, answers the call for that business. If you sincerely ask, it tells you it’s an AI.
• What we keep. A written transcript of the call, the number you called from, the line you called, and when the call started and ended, plus the order or message you left, as taken from the transcript.
• Audio. We keep transcripts, not audio, unless the business you called has agreed otherwise with us and the law of your state lets a call be recorded with one side’s consent. If you ask on the call whether it’s recorded, it tells you.
• How long. As long as the business uses Vinny, and up to 90 days after it stops. On our demo number, up to 90 days.
• If you order. What you say on the call to place the order (your name, what you want, when you’ll pick it up) goes to that business so it can make your order, entered in the system the business takes orders in. That system’s own terms cover what it keeps. We keep a copy with the call’s record.
• What it’s for. To answer your call, pass your order on, and check and fix how the line works. We don’t use it for anything else. The companies below handle it under their own terms.
• Who sees it. The business you called, us, and the companies below that help carry the call. A business can read the transcripts of calls to its own line, and hear the recordings if it has agreed to keep audio.
• On our demo number there’s no business behind the call. It’s ours alone, and nothing you order gets made.

If your business works with us

• What we keep. What you give us to set up your line (your menu, hours and prices), the names and contact details of the people we deal with, and what we’ve agreed with you.
• Your calls. The transcripts and recordings of calls to your line are yours. Ask and we’ll send them. We use them only to run and fix your line.
• When you stop. We delete your calls’ transcripts and recordings within 90 days, sooner if you ask.

If you only browse this site

This site sets no cookies and has no ad pixels, analytics scripts or third-party trackers. Fonts are served from our own domain. Like any web host, ours, Vercel, receives the request your browser sends, including your IP address, to deliver pages and keep the site secure.

If you email us

We keep your address and what you write so we can answer you and keep a record of what we’ve said.

Companies that handle data for us

Twilio carries the call, Deepgram turns speech into text, Anthropic’s Claude writes the replies, and Google’s Gemini speaks them. Vercel hosts this site, and Google handles our email.

We don’t sell your information.

Your choices

Write to hello@hirevinny.com to ask what we hold about you, or to have it corrected or deleted. If you called a business that uses us, we’ll pass your request to that business and act on what it tells us. For our demo number, we decide.

Changes and contact

Vinny is operated by Augment Inc. If this changes, this page will say so before it happens. Questions and requests: hello@hirevinny.com. Postal address: Augment Inc., 6113 Monte Cristo Ln, Plano, Texas 75024.